FAQ | HFWVISION Security Camera Manufacturer

Frequently Asked Questions

Are you a factory or a trading company? We are a direct manufacturer with 12+ years of experience, working with 80+ brands in 100+ countries.

Do you offer OEM/ODM services? Yes. We support logo printing, custom packaging, housing design, firmware, and app customization.

What is your MOQ? MOQ depends on the model and level of customization. See our [MOQ & Lead Time] page or contact us for details.

Can I get samples? Yes, samples are available for quality testing before bulk orders.

What is the warranty? All products come with a 2-year warranty. See [Warranty & RMA] for details.

Which certifications do your products have? CE, FCC, FCC ID, RoHS

Which platforms and protocols are supported? ONVIF, P2P app, H.265

How do you ship? By express, air, or sea freight to 100+ countries.

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